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Troubleshooting when nothing happens

If you take a screenshot and Sharpshooter does not present it to you in a window for renaming, there are a few items to check.

Check these:

  1. Make sure Sharpshooter is running in the background
  2. Make sure Watch for Screenshots is enabled in the status menu
  3. It is also possible that a system setting which Sharpshooter relies on was changed while it was running. To get it to recognize the changes, quit and then relaunch Sharpshooter.

If you are still having problems, you can choose Send Feedback... from the status menu.

See also

The status menu
Find the answers to common problems.