Hardware Diagnostics
Checking Port LEDs
Troubleshooting Checklist
Checking if Correct Drivers are Loaded
Testing Network Connectivity
Software Problems and Solutions
Network connectivity diagnostic tests are available for testing the adapter hardware under Windows. These tests provide access to the adapter's internal/external diagnostics, where packet information is transmitted across the physical link (see Diagnostics in Broadcom Advanced Control Suite).
The adapter has two LEDs, one for Activity and one for Link speed. The Activity
LED indicates data transfer status, and the Link LED indicates a connection
(on at 100 Mbps, off connected at 10 Mbps). After the driver is
loaded and the cables are connected properly, the appropriate LED is lit.
Before the port LEDs can provide troubleshooting information, the adapter must be connected to the network, and the network drivers for your particular operating system must be installed.
Verify that the adapter driver software has been installed and that the
adapter is connected to a network.
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Note: For information about the LED interface for notebooks or tablet PCs, refer to the documentation included with your computer. |
The following checklist provides recommended actions to take to resolve problems installing the Broadcom 440X 10/100 Integrated Controller, or running it in your computer.
The following section describes how to check if the correct drivers are loaded for Windows.
The Broadcom Advanced Control Suite Vital Sign function allows for viewing vital adapter information, network status, and network connectivity. Active adapters are listed.
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Note: Information for non-Broadcom adapters is less comprehensive than information listed for Broadcom adapters. |
The following section describes how to test network connectivity for Windows.
Use the ping command to determine if network connectivity is working.
Problem: Microsoft Remote Installation Service (RIS) installation fails for both Windows 2000 and Windows XP.
Solution: Refer to Microsoft Article Q246184 How to Add Third-Party OEM Network Adapters to RIS Installations
To deploy a Windows 2000 Image
Original | Revised |
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[Manufacturer] [ControlFlags] [Broadcom] |
[Manufacturer] [ControlFlags] [Broadcom] |
To deploy a Windows XP Image
Original | Revised |
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[Manufacturer] [ControlFlags] [Broadcom.NTx86.5.1] |
[Manufacturer] [ControlFlags] [Broadcom] |