Contents:

• Determine If You Have Release 2 Or Release 3
• Eo Systems*: Not Compatible With Pcmcia Faxmodem
• Epson* Action Note 4000: Compatible With Intel Faxmodem For Pcmcia
• Gateway* 2000 Colorbook: Compatible With Card Manager Software
• Grid* 4025N: Compatible With Card Manager Software
• Grid* Convertible: Conditionally Compatible With Card Manager Software
• Express Note 486Dx2: Compatible With Card Manager Software
• Grid Convertible 2260 System - Checking Compatibility
• Grid Convertible 2260 System Details
• Gateway* 2000 Colorbook Has Problems Sending/Receiving Faxes
• Intel® Card Manager Software Installs Only Intel® Pcmcia Faxmodems

Determine If You Have Release 2 Or Release 3

Before You Install The Intel® PCMCIA Faxmodem

Determine whether you're using Release 2 or Release 3 of the Intel® Card Manager Software.

The Release 2 package: Has a plastic "bubble pack" for the faxmodem card Is shipped with Intel FAXability and HyperAccess Lite software.

The Release 3 package: Has a flat front with a picture of the faxmodem card Is shipped with WinFax Lite and HyperAccess Lite software OR Delrina 4-in-1.

EO Systems*: Not Compatible With PCMCIA Faxmodem

The EO* 440 and 880 systems are NOT COMPATIBLE with Intel's PCMCIA Faxmodems and Card Manager software. These personal digital assistants (PDAs) are also marketed by AT&T. They use a 92010 Hobbit processor and a non-DOS operating system. Intel hasn't tested these systems and can't verify the accuracy of these reports.

Epson* Action Note 4000: Compatible With Intel® Faxmodem For PCMCIA

Intel tested the Epson* Action Note 4000 system and found it COMPATIBLE with the Intel Faxmodem for PCMCIA.

This system uses the CARDTALK.SYS utility to configure PCMCIA cards. CARDTALK.SYS can correctly configure the Intel Faxmodem for PCMCIA. However, neither CARDTALK.SYS or the system's PCMCIA hardware support Intel's Card Manager Software. For more information about configuring the Intel Faxmodem for PCMCIA on this system, consult your system documentation or contact Epson Technical Support.

This computer comes with COM1 and COM2 ports built in. The optimum configuration for your Intel Faxmodem will be COM3/IRQ5 or COM4/IRQ5. The built-in trackball uses COM2. You can make COM2 available to the modem if you disable the trackball through BIOS setup.

PCMCIA Faxmodem cards can use these settings:

UPPER MEMORY: in the range C000-DFFF (Available to PCMCIA device drivers and EMS providers).

IRQs: 5, 7, 10, 11, 12, or 15

I/O PORTS: An 8-byte I/O address block within the ranges 200-23Fh and

300-36Fh.

Accessing BIOS SETUP: Press [Del] during bootup.

Gateway* 2000 Colorbook: Compatible With Card Manager Software

Intel tested this system and found it COMPATIBLE with Intel Faxmodems for PCMCIA and the Intel Card Manager software. However, when the fax applications included with the Intel Faxmodem for PCMCIA (FAXability for DOS and Windows) receive faxes, small black horizontal lines appear in the document. These applications send faxes without errors.

The Gateway* 2000 ColorBook system is NOT COMPATIBLE with Intel's FAXPOP application and the CASMODEM program, a resident program required by FAXability. These programs are shipped with Release 2 of the faxmodem, but not release 3.

The factory-installed PCMCIA software can install Intel Faxmodems. Intel's Card Manager software can work either as an enhancement to, or replacement of, this factory-installed PCMCIA software. However, the fax and modem applications included with the Intel Faxmodem for PCMCIA require the Intel Card Manager software to operate.

Before Installing Intel's Release 2 Software:

To install the Intel Card Manager software in addition to the factory installed PCMCIA software:

1. Allow the system to boot normally.

2. Run the INSTALL program for Intel PCMCIA Faxmodems.

   To install the Intel Card Manager software instead of the factory installed PCMCIA software:

3. Edit CONFIG.SYS, remarking out all command lines that have C:\CARDSOFT in the path. Edit the EMM386.EXE line to read: DEVICE=C:\DOS\EMM386.EXE RAM 256 X=DD00-DFFF I=B000-B7FF

4. Reboot the system and run the INSTALL program for Intel PCMCIA Faxmodems.

5. Don't allow the system to reboot automatically at the end of INSTALL, exit to DOS instead.

6. Edit CONFIG.SYS, adding /XIRQ=15 and /IRQ=5 to the RTINIT.EXE command line.

7. Coldboot the system.

If Release 2 software is installed in addition to the factory installed PCMCIA software:

The last lines of your CONFIG.SYS file should be:

[other manufacturer's PCMCIA software] DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F /IRQ=5 /NM DEVICE=C:\CARDMGR\CMGRDRVR.EXE

The last lines of your CONFIG.SYS file should be:
DEVICE=C:\CARDMGR\SS365SL.EXE /ADA=0
DEVICE=C:\CARDMGR\CS.EXE
DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F /XIRQ=15 /IRQ=5
DEVICE=C:\CARDMGR\CMGRDRVR.EXE

The following lines have been added to your AUTOEXEC.BAT file:
C:\CARDMGR\CCMGR.EXE
PATH=C:\FAX;%PATH%
C:\FAX\CASMODEM.EXE

Before Installing Intel's Release 3 Software:

1. Edit your CONFIG.SYS file as a plain text file. In CONFIG.SYS, edit the EMM386.EXE line to read:
   DEVICE=C:\DOS\EMM386.EXE NOEMS X=DD00-DFFF

2. Save CONFIG.SYS, exit Windows completely, and reboot.

3. Follow the installation procedure in the Intel Faxmodem Quick Start Guide.

If the manufacturer's PCMCIA software is present, the first line of your CONFIG.SYS file should be:
DEVICE=C:\CARDMGR\CPR.SYS

If the manufacturer's PCMCIA Software is present, the last lines of your CONFIG.SYS file should be:
[other PCMCIA drivers from the laptop manufacturer]
DEVICE=C:\CARDMGR\CMGRDRVR.EXE
INSTALL=C:\CARDMGR\CCMGR.EXE /D=0

If the Intel Card Manager Software is the only PCMCIA software present:

The last lines of your CONFIG.SYS file should be:
DEVICE=C:\CARDMGR\CCMSERV.EXE
DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F
DEVICE=C:\CARDMGR\CMGRDRVR.EXE /INST
INSTALL=C:\CARDMGR\CCMGR.EXE /D=0

PCMCIA Faxmodem cards can use these settings:

UPPER MEMORY ranges:

• C800-DFFF: Available to an EMS provider, Intel's Card Manager software, or Gateway's PCMCIA software (which can require the entire D000-DFFF range, depending on its configuration.)

• B000-B7FF: Available as LOADHI space by an EMS provider.

IRQs: 5, 10, and 11. You must edit the RTINIT.EXE command line of CONFIG.SYS to specifically exclude IRQ15 and specifically include IRQ5 (see sample file).

I/O PORTS: An 8-byte I/O address block within the ranges 200-26F and 300-36F (available to Intel's Card Manager software). This system comes with one external serial port (COM1/IRQ4) and a trackball (COM2/IRQ3 - the trackball can be assigned only to COM2). Disabling either of these frees up the associated I/O address and IRQ.

Accessing BIOS SETUP: Press [Fn] and [Esc] at the same time to access the system's power saver controls in BIOS Setup without having to reboot afterward. For access to the full BIOS setup, press [Ctrl], [Alt], and [S] at the DOS prompt (you will have to reboot the system afterward.)

Gateway Technical Support (800) 846-2301 Gateway Technical BBS (605)232-2224

Phone numbers valid as of 1/7/94.

GRID* 4025N: Compatible With Card Manager Software

Intel tested the GRiD* 4025N system and found it COMPATIBLE with Intel's PCMCIA Faxmodem products and Intel's Card Manager software.

When the system goes into SUSPEND mode, it turns the PCMCIA socket's power OFF, causing the PC Card to lose its configuration values. When power is RESUMEd, Intel's Card Manager software automatically re-configures the PCMCIA card. However, if any communications application that uses the PC Card without taking advantage of Intel's Card Manager software was running when power was SUSPENDed, you must exit and re-enter the application before the application can regain access to the PCMCIA Card. To avoid exiting and re-entering applications when power resumes, enter your system's BIOS setup and turn the PCMCIA socket's power to ON.

Before Installing Intel'S Release 2 Software:

1. Edit your CONFIG.SYS file as a plain text file. In CONFIG.SYS, edit the EMM386.EXE line to read: DEVICE=C:\DOS\EMM386.EXE RAM 256 X=DD00-DFFF

2. In CONFIG.SYS, insert the word REM before any line device driver for the manufacturer's PCMCIA software.

3. Save CONFIG.SYS, exit Windows completely, and reboot.

After Installing Intel's Release 2 Software:

1. The last lines of your CONFIG.SYS file should be: DEVICE=C:\CARDMGR\SS365SL.EXE /ADA=0 DEVICE=C:\CARDMGR\CS.EXE DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F /XIRQ=11,15 DEVICE=C:\CARDMGR\CMGRDRVR.EXE

   NOTE: The /XIRQ=11,15 parameter is required on the RTINIT.EXE command line of CONFIG.SYS for these systems to function properly. The INSTALL utility adds this parameter automatically.

2. The following lines have been added to your AUTOEXEC.BAT file: C:\CARDMGR\CCMGR.EXE PATH=C:\FAX;%PATH% C:\FAX\CASMODEM.EXE

Before Installing Intel's Release 3 Software:
1. Edit your CONFIG.SYS file as a plain text file. In CONFIG.SYS, edit the EMM386.EXE line to read: DEVICE=C:\DOS\EMM386.EXE NOEMS X=DD00-DFFF

2. Save CONFIG.SYS, exit Windows completely, and reboot.

3. Follow the installation procedure in the Intel Faxmodem Quick Start Guide.

If the manufacturer's PCMCIA software is present, the first line of your CONFIG.SYS file should be:
DEVICE=C:\CARDMGR\CPR.SYS

If the manufacturer's PCMCIA Software is present, the last lines of your CONFIG.SYS file should be:
[other PCMCIA drivers from the laptop manufacturer]
DEVICE=C:\CARDMGR\CMGRDRVR.EXE
INSTALL=C:\CARDMGR\CCMGR.EXE /D=0

If the Intel® Card Manager Software is the only PCMCIA software present:

The last lines of your CONFIG.SYS file should be: DEVICE=C:\CARDMGR\CCMSERV.EXE DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F DEVICE=C:\CARDMGR\CMGRDRVR.EXE /INST INSTALL=C:\CARDMGR\CCMGR.EXE /D=0

PCMCIA Faxmodem cards can use these settings:

UPPER MEMORY ranges:

• CC00-DFFF: Intel's Card Manager software and EMS providers can use this range.

• B000-B7FF: Reserved for the BIOS SETUP routine.

• E000-EFFF: Contains non-standard ROMs. Intel's Card Manager software can't use this range. Although possible, Intel recommends against allowing an EMS provider to use this range.

IRQs: 3, 5, and 10 available for Card Services. IRQs 11 and 15 appear available but aren't. Make sure the /XIRQ=11,15 parameter is on the RTINIT.EXE command line of CONFIG.SYS.

I/O PORTS: An 8-byte I/O address block within the ranges 200-26Fh and 300-36Fh. The GRiD 4025N systems come from the factory with COM1 and LPT1 enabled.

Accessing BIOS SETUP: Press [Fn] and [F2].

GRiD Systems (510) 656-4700 (number valid as of 10/19/93).

Grid* Convertible: Conditionally Compatible With Card Manager SoftwaRE

Intel tested the GRiD Convertible system. Most GRiD Convertibles can work with Intel's PCMCIA Cards and Card Manager software, but systems with a serial number below 6000 may be incompatible with Card Manager software (those below 3000 are definitely incompatible).

Express Note 486Dx2: Compatible With Card Manager Software

*CUSTOMER REPORT* A customer reports the Express Note 486DX2 system works with Intel's PCMCIA Faxmodems and Card Manager software. The modem was installed on COM3 using IRQ5. No other information is available.

Grid Convertible 2260 System - Checking Compatibility

How to tell if your GRiD computer is compatible with Card Manager software:

1. Find the system's serial number, under a bar code on a sticker on the bottom of the system. To determine compatibility, compare the number with this:

   Serial number Compatibility NOT COMPATIBLE with Card Manager software. SEMI-COMPATIBLE. Go to step 2. COMPATIBLE.

2. Boot the system without loading drivers or .EXE files. You can either:

• Boot from a clean floppy formatted with the /S parameter.

• Remark out all the drivers and .EXE command lines in CONFIG.SYS and AUTOEXEC.BAT.
• Once the system boots, run the DEBUG utility by typing \DOS\DEBUG [Enter] at the C: prompt. A hyphen should display at the left edge of the screen.

• Type D C800:0 [Enter]. Eight lines of information display:

• Your system is COMPATIBLE if the first line reads: C800:000 FF FF FF FF FF FF FF FF-FF FF FF FF FF FF FF FF

• Your system is NOT COMPATIBLE if the first line reads: C800:000 00 00 00 00 00 00 00 00-00 00 00 00 00 00 00 00

• Type Q [Enter] to quit the DEBUG utility.

Grid Convertible 2260 System Details

The GRiD Convertible system comes with several optional PCMCIA drivers that you can enable. No testing has been done with these drivers and Card Manager software. It is assumed these drivers will be incompatible with Card Manager software.

When the system goes into SUSPEND mode, it turns the PCMCIA socket's power OFF, causing the PC Card to lose its configuration values. When power is RESUMEd, Intel's Card Manager software automatically re-configures the PCMCIA card. However, if any communications application that uses the PC Card without taking advantage of Intel's Card Manager software was running when power was SUSPENDed, you must exit and re-enter the application before the application can regain access to the PCMCIA Card. To avoid exiting and re-entering applications when power resumes, enter your system's BIOS setup and turn the PCMCIA socket's power to ON.

The PC Cards insert only halfway into the PCMCIA socket of the GRiD Convertible system and are held in by friction. To prevent damage, Intel recommends you remove PC Cards from the socket during transit or when the system is packed in a soft-sided carrier.

Before Installing Intel's Release 2 Software:

1. Edit your CONFIG.SYS file as a plain text file. In CONFIG.SYS, edit the EMM386.EXE line to read: DEVICE=C:\DOS\EMM386.EXE RAM 256 X=DD00-DFFF

2. In CONFIG.SYS, insert the word REM before any line device driver for the manufacturer's PCMCIA software.

3. Save CONFIG.SYS, exit Windows completely, and reboot.

1. The last lines of your CONFIG.SYS file should be: DEVICE=C:\CARDMGR\SS365SL.EXE /ADA=0
   DEVICE=C:\CARDMGR\CS.EXE
   DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F
   DEVICE=C:\CARDMGR\CMGRDRVR.EXE

2. The following lines have been added to your AUTOEXEC.BAT file:
   C:\CARDMGR\CCMGR.EXE
   PATH=C:\FAX;%PATH%
   C:\FAX\CASMODEM.EXE

Before Installing Intel's Release 3 Software:

1. Edit your CONFIG.SYS file as a plain text file. In CONFIG.SYS, edit the EMM386.EXE line to read:
   DEVICE=C:\DOS\EMM386.EXE NOEMS X=DD00-DFFF

2. Save CONFIG.SYS, exit Windows completely, and reboot.

3. Follow the installation procedure in the Intel Faxmodem Quick Start Guide.

If the manufacturer's PCMCIA software is present, the first line of your CONFIG.SYS file should be:
DEVICE=C:\CARDMGR\CPR.SYS

If the manufacturer's PCMCIA Software is present, the last lines of your CONFIG.SYS file should be:
[other PCMCIA drivers from the laptop manufacturer]
DEVICE=C:\CARDMGR\CMGRDRVR.EXE
INSTALL=C:\CARDMGR\CCMGR.EXE /D=0

If the Intel Card Manager Software is the only PCMCIA software present:

The last lines of your CONFIG.SYS file should be: DEVICE=C:\CARDMGR\CCMSERV.EXE
DEVICE=C:\CARDMGR\RTINIT.EXE /IO=260-26F
DEVICE=C:\CARDMGR\CMGRDRVR.EXE /INST
INSTALL=C:\CARDMGR\CCMGR.EXE /D=0

PCMCIA Faxmodem cards can use these settings:

UPPER MEMORY ranges:

• CC00-DFFF: Intel's Card Manager software and EMS providers can use this range.

• B000-B7FF: Intel's Card Manager software can't use this range or the system locks up.

• E000-EFFF: Intel's Card Manager software and EMS providers can't use this range. Contains non-standard ROMs.

I/O PORTS: An 8-byte I/O address block within the ranges 200-26Fh and 300-36Fh.

Accessing BIOS SETUP: Run the PADMENU.EXE program, found in the GRIDUTIL directory.

Gateway* 2000 Colorbook Has Problems Sending/Receiving Faxes

Symptom:
Gateway* 2000 ColorBooks may lose connections and have problems sending faxes reliably. Symptom details vary.

Cause:
The system's power save feature is turned on. The power saver slows down the system's processor, and you usually need it to run at full speed to send or receive faxes reliably.

Solution:
You can turn the Gateway 2000 ColorBook's power saver off and on at any time without having to reboot the system. Because your battery may drain more quickly with the power saver off, Intel recommends turning the power saver on when you are not using the Faxmodem for PCMCIA.

1. Press [FN] and [ESC] together at any time to enter the BIOS Setup.

2. Select Power Management.

3. Select Controls.

4. Move the cursor to High Speed Com Port and press [Enter] to select it (a check mark means the power saver is off.)

5. Press [ESC] to leave BIOS Setup and then press [Enter] to save the change.

   The change takes effect immediately.

NOTE: If you have a PC Card other than an Intel PCMCIA Faxmodem, contact either the system manufacturer or PC Card manufacturer for PC Card software that complies with the PCMCIA 2.01 (or higher) specification.

This applies to:

Modems and Fax Boards