Radix

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.
Radix includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do, Personal Notes, Custom Report Manager, and much, much more.
Radix is a true client server application that gives users the flexibility of accessing your data at the office, from a remote location, or even at home. Radix is a powerful and affordable solution for businesses that need an integrated approach for interacting with their customers. If you need more than just another contact manager, download Radix today.
Free for personal use. Multi-user licenses are available.